FAQS.
About.
What is UpSkill?
UpSkill is a digital training platform
that empowers people through engaging, expert-led training and digital
guidance. It provides guidance directly from experts who have worked in
businesses and have also been consultants and auditors. Our courses provide
in-depth and practical insights to help you effectively
satisfy your obligations.
"Having access to an educational platform such as UpSkill has been invaluable to me and my team when navigating the ever-changing AML/CT environment. The platform provides up-to-date videos explaining a multitude of different topics, which have enabled me and my team to better understand the AML/CFT framework and subsequently customise our processes and procedures to discharge our AML/CFT obligations effectively."
AML/CFT Compliance Officer
MIS Manager
Who created UpSkill?
Content.
Who creates the courses on UpSkill?
How do I know who should complete the different courses?
What options do I have to buy courses?
You can buy each course individually. You will have unlimited access to any course you purchase for 12 months. View our pricing here.
AML/CFT subscription.
Our AML/CFT subscription gives you unlimited access to all our AML/CFT courses for 12 months, along with access to UpSkill Insights. View our pricing here.
UpSkill Insights subscription.
Our UpSkill Insights subscription gives you access to updates on regulatory changes, monitoring and enforcement activities and insights from other experts, industry leaders and market participants. View our pricing here.
How long do I have access to a course for?
If you purchase a course or one of our subscriptions, you will get unlimited access for 12 months.
Do all courses have assessments?
Do I get certificates for completing a course?
Yes. All our courses are accompanied by a certificate which is stored in the UpSkill platform and can be downloaded.
Do the courses count towards CPD?
Is your content regularly updated?
Access.
How do I can cancel?
All courses will automatically expire after 12 months. If you have a subscription, the subscription will automatically renew. To cancel a subscription, you will need to give us 30 days’ notice prior to your subscription renewing. Please Contact us to discuss this further.
Why do you have minimum licenses?
How to increase my UpSkill base subscription?
How do I decrease my UpSkill subscription?
What happens if I have my own Learning Management System (LMS)?
Can a licence be transferred?
How do I sign up?
UpSkill functionality.
What is the role of the Seat Manager?
Seat Manager’s play a key role in overseeing users on our platform. They can add or remove users and can generate various reports. We have a Seat Manager Hub that is available to Seat Managers once they login to UpSkill and which takes them through how to get the most out of UpSkill.
What reporting is available on UpSkill?
Pricing.
How much does UpSkill cost?
We have three pricing options available for organisations which can be found here. We would love to work with your organisation to create a customised package. Please Contact Us to discuss this further.
Do I have to pay upfront, or can I pay monthly?
How do I pay for courses?
Are your prices inclusive of GST?
Consulting and Audits.
Do you offer consulting services and audits?
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